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and a couple of important notices too.
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You Know When You've Got No Options?
In my experience there are always new options but our believes
and fears prevent us seeing them. Most commonly, we want change,
but we don't want to change anything - and this bends "there
are no options I really like" into "there are no options".
This is how to flush out the options you can't currently see
What Can Coaching Do For My Business?
Here's what I told and enquirer:
Hi Richard, You say you're not making progress, you're stressed,
your work/life balance is bent, and you want a change. The driving
issue is your strategic direction.
rate yourself as being busy, but you want more time for yourself,
so, if we worked together I'd clarify that with you. You say you
want to change your job, but you need to continue to service financial
commitments - very normal. I'm not sure if you want to fix your
strategic direction with your business - of if you want to ditch
the whole thing. Perhaps you're not sure either - maybe you have
no faith in the former and are afraid of the latter.
This is the kind of mess we often find ourselves
in, and, by asking simple questions, coaches can really help clients
sort out what's in their own heads. WORRY is a poor background to
thinking clearly, so I often work on that with the client too, freeing
up energy and creativity to apply it to the problem at hand.
New Managers - Baptism by Fire
Sometimes smart people make silly assumptions.
If you can DO a thing really well, for example, it doesn’t
mean to can teach it really well (my Maths lecturer at Uni springs
to mind - brilliant, arrogant, and a monstrous teacher - a real
destroyer of young souls). Similarly, if you can do a thing really
well, it doesn't mean you can manage others who are doing it, really
If you're a fantastic
phone support person, and you are suddenly made manager, you may
well be in for a nasty shock. Management is a totally job, with
totally different expectations and it requires a shift in attitude,
the suppression of old behaviours, the emergence of new behaviours
and the development of new skills.
This is where "Laura" found herself.
I did an initial
consultation for Laura yesterday. These 20-minute phone sessions
are a way for people to try phone coaching cheaply. They can sound
me out, see how it feels, and get some real help for £10.
Laura is a fantastic customer support agent but
when she called me she was very tearful. Having been in her new
managerial post for just a short time, she was already sinking in
a sea of stuff that needed doing. She was not managing her 20 staff
well; compliance with mandatory procedures was slipping, and there
had been a complaint. She was working 12+ hour days, had no family
life, and was massively stressed and miserable.
The final version is now published.
It's massive - 19,500 words, 65 pages of tell-it-like-it-is gold
dust on the reality of being a life coach and how to make it happen.
I told you about it last time, so
I won't repeat it here, but you can buy yours via Google Checkout
or Pay Pal now for rapid download.
Up Your Personal Copy Here!
A dear friend sent me a link to this
YouTube video. It's a touching combination of solid simple wisdom
for life, illustrated touchingly by Monica Sheehan, animated and
set to music.
Feel the Hugs
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